Privacy Statement

Coöperatie STUDIO.WHY U.A. (STUDIO.WHY), located at Genteldijk 5, 4191 LD Geldermalsen, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

STUDIO.WHY, Genteldijk 5, 4191 LD Geldermalsen, The Netherlands, +31 6 190 17 538, www.studiowhy.com.

Kees Froeling is the Data Protection Officer of STUDIO.WHY. He can be reached via privacy@studiowhy.com.

Personal data we process

STUDIO.WHY processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • Address
  • Telephone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, or if they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via privacy@studiowhy.com and we will delete this information.

For what purpose and on what basis we process personal data

STUDIO.WHY processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • To deliver goods and services to you
  • WHY analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision-making

STUDIO.WHY does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example, an employee of STUDIO.WHY) in between. STUDIO.WHY uses the following computer programs or systems:

  • ZOHO One, our CRM system, for administering contacts and contact moments in order to provide our (potential) customers with the best possible service.

How long we store personal data

STUDIO. WHY does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Item

Retention period

Purpose

Coordinated

2 years

Serving you as well as possible

Address

2 years

Sending documents, such as a requested brochure or invoice

Telephone number

2 years

To be able to call or app you to serve you better

E-mail address

2 years

To be able to email you to serve you better

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

2 years

Serving you as well as possible

Location data

2 years

Serving you as well as possible

Information about your activities on our website

2 years

Serving you as well as possible

Internet browser and device type

2 years

Serving you as well as possible

 

Sharing personal data with third parties

STUDIO.WHY only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

STUDIO.WHY uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. STUDIO.WHY uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and we have asked your permission for their placement.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. Below is an overview:

Cookie: Google Analytics

Function: Analytical cookie that measures website visits

Retention period: 2 years

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by STUDIO.WHY and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to privacy@studiowhy.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks.

STUDIO.WHY would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we protect personal data

STUDIO.WHY takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via privacy@studiowhy.com.