Based on an internal survey within the department that serves their bigger customers, it became clear that there was a need to learn more about Design Thinking. As a partner for the Innovation Center of KPN and a preferred supplier of training, STUDIO.WHY was requested to help out on this one. Over 100 people would like to get an idea what Design Thinking is and how it can help them serve their clients even better.
We organized three identical in-company webinars for the initial group of consultants, as well as architects and sales. During the webinar of one hour in total 220 people participated. Despite the large groups the webinars were interactive and at high speed.
The webinars resulted in a high net promoter score (NPS). KPN conducted a questionnaire among the participants, which led to a significant demand to dive deeper into this subject. Together with KPN we designed a tailor made program with sprints and training so KPN is able to adopt the mindset and methods we use.
Would you like to experience something like this too?
We are dedicated to helping individuals and organizations unlock their innovation potential. Our team offers a range of services including webinars, workshops, tailored programs, coaching, and training that can be tailored to fit your specific needs and goals. Whether you are a large group or an individual seeking one-on-one support, we have options to accommodate you. Contact us today to discover how we can help drive innovation and success within your organization.
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STUDIO.WHY
Genteldijk 5
4191 LD Geldermalsen
The Netherlands
