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Design Thinking elearning

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With this eLearning package, you will work through the phases of Design Thinking yourself. You will do this using a case study in which you will practice using the various tools and techniques.

Design Thinking elearning
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Table of contents

Learn whenever and wherever you want

This Design Thinking elearning course is ideal for professionals who want to learn more about Design Thinking but prefer to do so at their own pace. The course material allows you to work through the process step by step: you’ll watch short videos, read the instructions, and complete the exercises at your own pace. And if you do need support or advice, you can use the help desk!

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What does this e-learning course cover?

In this Design Thinking elearning course, you’ll work through the 10 steps of the Dutch Design Delta, which organizations worldwide use to solve complex problems that deliver real value to end users, stakeholders, and the organization.

Design Thinking eLearning

You’ll gain access to your own Miro board, a kind of advanced whiteboard. On this board, you’ll go through a process consisting of various components:

  • short videos explaining the theory
  • assignments to complete on your own based on the case study
  • a workspace that supports the learning activities

Individually and collaboratively

You can tackle some of the assignments on your own, while others are completed together with one or two colleagues. This allows you to use this eLearning together, gain experiences as a group, and reflect on them.

Help Line

You also have the option to use a help line: a brief consultation or reflection session with an experienced trainer/facilitator who can answer your questions and provide advice if desired.

Other Formats

We also offer this as a customized solution for organizations in combination with online masterclasses led by a live trainer, during which you can ask questions immediately. For the online version, you can also choose to combine it with the live online Design Thinking masterclass, followed by the in-depth Design Thinking elearning course.

IDG competencies and skills we'll cover in this Design Thinking elearning

By participating in our activities, you’ll also develop competencies and skills from the Inner Development Goals Guide.

For this elearning course, these are:

  • Openness and a desire to learn
  • Awareness of complexity
  • Perspective-taking skills
  • Empathy and compassion
  • Communication skills
  • Co-creation skills
  • Creativity
  • Perseverance
  • Creativity

Here's what the program looks like

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Design Thinking elearning

Introduction and WHY

With this e-learning package, you’ll work through the 10 steps of the Dutch Design Deltas on your own—a framework that organizations worldwide use to solve complex problems and create real value for end users, stakeholders, and the organization.

WHY
Begin the innovation process by defining the client’s needs.

Context Design

In this section, you will explore the context of the issue and identify the question behind the question:
Understand: the why, what, and who of the issue;
Explore: empathetic conversation and trend analysis;
Define: identifying the direction of opportunity: the question behind the question.

Concept Design

In this section, you’ll translate the opportunity (the stakeholders’ actual needs) into a valuable, impactful solution:
Imagine: Brainstorm to generate lots of ideas;
Develop: Develop initial concepts;
Frame: Gather feedback.

Market Design

In this section, you’ll work through several iterations to introduce your solution:
Build: building appropriate prototypes;
Test: conducting experiments with your prototype;
Learn: learning from the results and repeating these iterations.

These are the coaches who will guide you.

Marleen Honders


Michiel Bloemendaal


Here's what you'll know by the end of the training and be able to apply in practice.

Knowledge of Design Thinking

You'll learn what Design Thinking is and how and when to apply it

Experience with empathetic communication and trend analysis

You've experienced how you can gain a lot of insights in a short amount of time by using empathetic conversation techniques and trend analysis

Brainstorming Techniques

You'll get a brief introduction to a number of different brainstorming techniques

Prototyping

You know how to create and apply different prototypes